Customer Notice

Dear Valued Customer,

Magnus would like to share an important update with you. With COVID-19 currently impacting communities all around the globe, we understand the importance of keeping everyone safe and of doing our part in slowing the spread of the virus. As such, Magnus, in accordance with the Ontario Government mandate to close all non-essential services, will remain closed until we are given permission by the Provincial government to re-open our operations.

Our goal is to serve all of our valued customers and partners. We will face challenges and tests, but we will persevere and strive to surpass our goal. We are ready to adapt to swift changing circumstances and will continue to update you should our circumstances change.

During this close down period, Magnus will still process your orders, send you proofs for your approval and answer your inquires.

This will place us in a position to produce and ship your orders faster when we re-open. Please continue to submit your purchase orders and artwork to us at artroom@magnuspen.com.

In times such as these, simple things matter so much. Let’s be kind to each other, as we are all in this together. Thank you for being a great customer and partner. We will, for as long as possible, respond to your emails sent to us at CSR@magnuspen.com or you may call direct: 416-297-4246.

We hope you stay safe and healthy during this critical time.

Magnus Pen Management Staff